Aussie Man and Van

I found Aussie Man and Van very helpful in all my dealings, from the office contacts to the lads on the van.

They were efficient and timely.

Caroline in the office was very helpful. As I was taking my things out of storage, she agreed to delete my financial details, which was for my own peace of mind.

The delivery was early in the week, which was helpful, and was on time.

Everything was placed in my house as I requested.

I am pleased with this service.

Move size: Partial Move Service cost: £140

Just had my final bill for moving one item, unfortunately I did not read any reviews first, the men where very nice and turned up early the Luton van was old but the plastic bag on the inside of the roof to catch the rain was new ! the move was only 30mins but guess what ? they charged me for 2hours I see now that they seem to make a living out of miss leading ,and ripping people off and I had the pleasure of them taking £192 out of my account.. Nice one mate.
Never use them.PS I had to give one star rating because there is no minus .

Service cost: £192

Booked Aussie Man & Van just one week before my house move.

They were absolutely brilliant. Chris came and packed the day before and was incredibly efficient, really helpful and great to get along with. He was joined by Richard and another colleague for the move and they were also really polite and very helpful.

I felt the service was good value for money compared to other quotes I received and wouldn't hesitate to use them again in the future or recommend them to friends and family.

Service cost: £1700

Aussie Man & Van are a company that can be described as nothing other than clumsy, unprofessional and unreliable! The team managed to get all of my belongings wet after leaving my whole collection of boxes and bags outside in the road when it started to rain. They then rushed to compile the whole contents of my home in to my new property and ended up dropping some of my boxes, which just happened to include some of my more valuable and breakable items in them. The whole move was a disaster thanks to the staff at Aussie Man & Van. I only hope that some good can come out of this monstrosity.

Service cost: £480

Be careful , we are having an ongoing nightmare with this company and its alleged insurers. Dont be taken in by the friendly banter on the phone, underlying this is a completely callous disregard for their customers.
First of all we were overcharged, that was ok I guess as we were repaid. What was not ok was the loss/theft of a number of our boxes with a value of £4000 after only 10 days storage. No proper inventory was taken, one recovered item was found left in the van. However we are still missing the main items, after refusing a insulting offer to settle at 1/4 of the value of the items, we were put in the hands of their insurers who have spent the last three weeks ignoring all our calls and emails. The only correspondence was to ask for paper work that was sent in already.
Be very careful the "Can Do" attitude does not extend to when things go wrong. We are left ignored, missing precious and valuable items and facing the prospect of taking them to Court to recover our loss.

Service cost: £900